Operation Smile is an international children's charity that has provided more than 400,000 free surgeries to children and young adults in developing countries who are born with cleft lip, cleft palate and other facial deformities. Operation Smile and its' volunteers have strived for years with limited success to implement an electronic medical record (EMR) system to facilitate patient management. In 2013, Operation Smile was introduced to Vitro Software who stepped up to donate its EMR solution. Recently, Dynamsoft also stepped in to donate its web scanning SDK for use with the Vitro EMR. This combination of solutions has helped the charity realize their goal. Now, the EMR gives volunteers an easy method to capture patient information, which is critical to providing safe and comprehensive care. And because patient data is consistently captured, crucial yet previously cumbersome research initiatives can be supported through the collection of comprehensive patient data. Today, the successful Vitro and Dynamsoft implementation enables Operation Smile to extend its reach and take care of even more children while supporting its quest to fully understand the cause of these birth defects.