With 30,000 patients and more than 10,000 requests for medical records every year, information is the lifeblood of Frisbie Memorial Hospital. Their paper-based Emergency Department (ED) records system contained an average of nine pieces of paper for each patient record, and the resulting paper chase had the Health Information Management (HIM) Department spending up to 10 hours every day searching for documents.

Today, the HIM and Emergency departments use PaperVision® Enterprise and ImageSilo® to store, manage and securely share electronic patient records. As a result, they save 3,000 hours and $18,200 in labor costs every year. The new Enterprise Content Management (ECM) system has created a ripple effect across the organization, helping other departments and outside practices simplify business processes and boost productivity.

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