As a business that provides professional scanning and imaging services, Filing Source, Inc. (FSI) converts more than 12 million paper documents into electronic images each year. Their business depends on reliable software for information capture, but CIO Jack Bobeck, wasn’t happy with their capture solution. He was frustrated with its limited capabilities and angered by the poor customer service they received from the software manufacturer. Meanwhile, hard economic times were pressuring him to find innovative ways to expand business and do more with less.
Bobeck never expected to find answers to both his challenges in one place, but he did. Since converting their service bureau to PaperVision Capture, FSI has found a flexible capture solution that does everything they need. At the same time, they have significantly reduced the amount of time it takes to scan and index documents while creating more time to grow their business.
Click here to read the full story.