Receiving up to 1,000 faxes per day, Financial Insurance Corporation (FICOR) was literally burning through fax machines. With just 20 employees, FICOR tracks collateral insurance for 135 banks and other lenders. Finding themselves surrounded by paper processes, FICOR managers were worried their methods lacked efficiency. They needed to leverage technology to better handle their document-driven business.
Since implementing a Digitech Systems ECM solution, FICOR has automated their fax processing system, enhanced productivity and improved customer service with more accountability.
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