Posts in Information Governance

White Paper: Aligning the Front & Back Offices

June 05, 2015

Changing customer expectations and the impact of new digital channels means that financial services providers have... (more)

Pennsylvania Governor’s Office Handles Correspondence Management with INDICIUM

June 04, 2015

The Governor’s Correspondence and Scheduling Offices receive hundreds of letters and emails every single day from the 12 million residents across the state of Pennsylvania. The staff of... (more)

Incoming Customer Communications in All Shapes (Case Study - Govt/Services)

May 19, 2015

Automatic e-mail processing seamlessly integrates with intelligent capture The Challenge GIS has used Papyrus Capture technology for more th... (more)

Thurrock Council Moves into a Digital Culture

March 24, 2015

With increasing pressure to make services more citizen-centric and to enhance operational efficiencies, Thurrock, like most local authorities is undergoing a period of transformation. The Council&r... (more)

Bristol City Council - Going Digital

February 17, 2015

Going Digital ... (more)

White Paper | What is information governance?

January 08, 2015

In this white paper series, we describe a proven process for undertaking an information governance project - we call that process the Corporate Information Governance Program (CIGP). ... (more)

White Paper | Building Your Information Governance Roadmap (CIGP Part 2)

January 08, 2015

Define your future state of IG using CIGP: Phase 2, Plan & Document In this white paper series, we describe a four-part proven process for undertaking an information gove... (more)

White Paper | Exploring the Management Phase of Information Governance (CIGP Part 4)

January 08, 2015

Define your future state of IG using CIGP: Phase 4, Exploring the Management Phase In this white paper series, we describe a four-part proven process for undertaking an infor... (more)