Posts in Enterprise Content Management

The EDRMS Opportunity: Demonstrating the Value of Records Management

May 21, 2015

Leveraging Metadata, Information Architecture and Taxonomy in EDRMS Implementations Records management professionals know it can be difficult to clearly articulate the value that... (more)

Incoming Customer Communications in All Shapes (Case Study - Govt/Services)

May 19, 2015

Automatic e-mail processing seamlessly integrates with intelligent capture The Challenge GIS has used Papyrus Capture technology for more th... (more)

Optimizing Payment Processing with High-Quality Capture (Case Study - Banking)

May 19, 2015

Automated document recording ensures end-to-end compliance with powerful data handling The Challenge When Eastern European countries joined ... (more)

Adaptive Case Management: Comparing Document- & Customer-centric Approaches (AIIM-ISIS Papyrus)

May 19, 2015

Holistic customer service has become more essential than ever for retention, acquisition and support of business relationships that stimulate competitive a... (more)

Simplifying housing document management at AmicusHorizon

May 08, 2015

With over 80 office locations, managing all the documentation associated with more than 28,000 homes is not an easy task. That’s why AmicusHorizon, a housing association, chose to use the Swo... (more)

Thurrock Council Moves into a Digital Culture

March 24, 2015

With increasing pressure to make services more citizen-centric and to enhance operational efficiencies, Thurrock, like most local authorities is undergoing a period of transformation. The Council&r... (more)

HETCO Modernizes Document Management Platform with INDICIUM

March 03, 2015

Hess Energy Trading Company LLC (HETCO), a division of Fortune 100 company Hess Corporation, replaces their obsolete document ma... (more)

ECM Insights and Truths Infographic

February 27, 2015

Reveille Software recently released an infographic full of interesting, relevant facts from our recent survey with AIIM, and Gartner and Forrester, that highlights the need for application manageme... (more)

Bristol City Council - Going Digital

February 17, 2015

Going Digital ... (more)