Posts in Business Process Management

SAS speeds up handling of customer issues and increases customer satisfaction with the new system

February 22, 2017

In June 2016 SAS airlines accelerated handling of customer issues (such as booking changes or feedback regarding onboard services) by moving processes to a new generation system. In 5 month... (more)

One of India’s Largest Broadcasters Solves Data Growth Challenges with OpenText™ Solutions for SAP

February 20, 2017

Sun TV, one of India’s largest media conglomerates, operates 33 television channels with a reach of more than 95 million households in India. Sun TV Network’s channels are available in ... (more)

Digiscribe Makes Profitable Strategy Shift and Builds Ongoing Revenue using ImageSilo®

February 20, 2017

When Taube started Digiscribe, he saw the cost of document management technology decreasing and recognized an open window of opportunity to sell ECM to small and medium sized businesses. He w... (more)

FICOR Manages 1,000 Faxes a Day and Saves $140,500 Annually with PaperVision® Enterprise

February 20, 2017

Receiving up to 1,000 faxes per day, Financial Insurance Corporation (FICOR) was literally burning through fax machines. With just 20 employees, FICOR tracks collateral insurance for 135 bank... (more)

Tata Sky Accounts Payable Automation

February 20, 2017

Leading Satellite Television Provider Automates and Standardizes Invoice Processing Tata Sky solves accounts payable challenges with OpenText and Tata Sky Ltd. is a leading direct broadcast... (more)

Western Guaranty Fund Services Boosts Efficiency with PaperVision® Enterprise

February 20, 2017

Western Guaranty Fund Services (WGFS) helps policy holders with insolvent insurance companies by paying claims. They receive about 15,000 new claims documents every month. They have ... (more)

MuniMetriX Enters New Markets with ECMNOW!

February 20, 2017

After starting business helping government entities manage public records, MuniMetriX became a reseller of PaperVision® Enterprise, PaperVision... (more)

C.F.Biggs Gets it Done with ECMNOW!

February 20, 2017

Founded in 1950 in Shreveport, LA, C.F. Biggs Company, Inc. is a full service ECMNOW! reseller. They have been delivering solutions based on the PaperVision... (more)

Australian Quarter Horse Association Gains Respect and Increases Income with PaperVision® Products

February 17, 2017

For the Australian Quarter Horse Association (AQHA), processing paper documents and electronic files used to be a “nightmare!” With inefficient processes and too much paper, AQHA ... (more)

Terrus Real Estate Group Incorporates PaperVision® Enterprise WorkFlow to Streamline Processes

February 17, 2017

Terrus Real Estate assists its tenants in many areas, including keeping the electricity buzzing and water flowing. Terrus Chief Financial Officer Phil Akason, knows that paying for city servi... (more)