Posts in Business Process Management

Why Should I Invest in Support?

February 22, 2017

When you purchase software, you’re probably already making a big investment. You might think one way to cut down on cost is to skip the product protection or ... (more)

Avoiding the Ethical Perils and Pitfalls of Big Data

February 22, 2017

Rapid advancements in technology and globalization have led to an unprecedented rise in data collection. While this information provides a unique insight into globa... (more)

2016 Zasio Research Year in Summary

February 22, 2017

Zasio’s Research Team had a busy year in 2016. We conducted international research for over 50 countries and domestic research at the federal level for all 50... (more)

Using Outlook 365? We Have You Covered!

February 22, 2017

In the last several years, cloud-based email apps like Outlook 365 have won the favor of many businesses. It’s no surprise. They can increase effic... (more)

SAS speeds up handling of customer issues and increases customer satisfaction with the new system

February 22, 2017

In June 2016 SAS airlines accelerated handling of customer issues (such as booking changes or feedback regarding onboard services) by moving processes to a new generation system. In 5 month... (more)

One of India’s Largest Broadcasters Solves Data Growth Challenges with OpenText™ Solutions for SAP

February 20, 2017

Sun TV, one of India’s largest media conglomerates, operates 33 television channels with a reach of more than 95 million households in India. Sun TV Network’s channels are available in ... (more)

Digiscribe Makes Profitable Strategy Shift and Builds Ongoing Revenue using ImageSilo®

February 20, 2017

When Taube started Digiscribe, he saw the cost of document management technology decreasing and recognized an open window of opportunity to sell ECM to small and medium sized businesses. He w... (more)

FICOR Manages 1,000 Faxes a Day and Saves $140,500 Annually with PaperVision® Enterprise

February 20, 2017

Receiving up to 1,000 faxes per day, Financial Insurance Corporation (FICOR) was literally burning through fax machines. With just 20 employees, FICOR tracks collateral insurance for 135 bank... (more)

Tata Sky Accounts Payable Automation

February 20, 2017

Leading Satellite Television Provider Automates and Standardizes Invoice Processing Tata Sky solves accounts payable challenges with OpenText and Tata Sky Ltd. is a leading direct broadcast... (more)

Western Guaranty Fund Services Boosts Efficiency with PaperVision® Enterprise

February 20, 2017

Western Guaranty Fund Services (WGFS) helps policy holders with insolvent insurance companies by paying claims. They receive about 15,000 new claims documents every month. They have ... (more)