Posts in Business Process Management

Knowledge Worker Empowerment Is Vital To Success (Forrester Research - ISIS Papyrus)

May 19, 2015

Forrester Research's evaluation of business process and case management automation revealed that while enterprises recognize that their crucial experts - knowledge workers -... (more)

Adaptive Case Management for serious claims management (CeTIF - ISIS Papyrus)

May 19, 2015

... operational flexibility to improve customer service and profitability  CeTIF (Research Center for Technology, Innovation, and Finance of the University Ca... (more)

Case Management and Smart Process Applications - Industry Watch (AIIM)

May 19, 2015

Organizations’ Customer Experience Management (CEM) ambitions increasingly dependent on Smart Process Applications. AIIM re... (more)

Eliminating the paper chase and improving customer services

May 08, 2015

Magna Housing, a housing provider based in the Dorset area, manages in excess of 5000 general needs properties with a well established care and support arm. During 2008 and 2009... (more)

Simplifying housing document management at AmicusHorizon

May 08, 2015

With over 80 office locations, managing all the documentation associated with more than 28,000 homes is not an easy task. That’s why AmicusHorizon, a housing association, chose to use the Swo... (more)

ProMed Scanning & Document Management Integrates with QuadraMed at Hospital

April 01, 2015

The aging document archive at Cooley Dickinson Hospital has been replaced with feature-rich ProMed Scanning &... (more)

Thurrock Council Moves into a Digital Culture

March 24, 2015

With increasing pressure to make services more citizen-centric and to enhance operational efficiencies, Thurrock, like most local authorities is undergoing a period of transformation. The Council&r... (more)

HETCO Modernizes Document Management Platform with INDICIUM

March 03, 2015

Hess Energy Trading Company LLC (HETCO), a division of Fortune 100 company Hess Corporation, replaces their obsolete document ma... (more)

User Guide on Automated Invoice Processing

February 23, 2015

Free Accounts Payable User Guide Want to learn what Automated Invoice Processing (AIP) is and how your company or organisation can achieve significant business benefits and cost savings t... (more)