When BancWest Investment Services (BWIS), a subsidiary of Bank of the West, acquired three other brokerage firms and nearly doubled in size, the sudden growth quickly amplified inefficiencies in the existing paper file management system. BWIS needed an easy way to access documents scattered halfway across the nation.

Today, BWIS uses on-demand Enterprise Content Management (ECM) services from Digitech Systems to control all investment-related documents with a single system that broadens the availability of information, enhances productivity across offices and decreases costs.

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