ISIS Papyrus Software
ISIS Papyrus Software offers a consolidated, end-to-end solution for inbound and outbound business communication and process management, based on standard software components and solution frameworks. Its business communication platform uses a repository to consolidate business data, rules, content, processes, tasks, activities and the GUI in a single case. More than 2,000 customers worldwide utilize ISIS Papyrus products 24/7 to improve customer operations. By consolidating ECM, CRM, CCM and BPM into a single solution, ISIS Papyrus enterprise customers benefit from a real-world solution for unifying customer-focused processes and aligning customer communications activity with business goals. Today, Papyrus is implemented as a flexible business application platform designed to support a large number of internal and external users securely across the enterprise on desktop, browser and mobile devices, linking to social media and running in the Cloud. The Papyrus Platform for Business Communication and Process enables critical business benefits for high-quality customer communications and operations: • Shorten time to market for new products • Empower business users to act, respond, resolve and improve • Ensure brand consistency across channels • Share a consolidated customer perspective across the organization • Ensure seamless collaboration and integration • Align activity goals with management objectives • Provide customers with secure portal and mobile access • Provide closed-loop processes for partners and vendors • Improve accountability, compliance and productivity The Papyrus Platform enables corporations to centrally manage, administer and deploy document resources, data and definitions for all types of business documents and users, so that all outgoing correspondence strictly follows the corporate design and identity. Further, document building blocks are defined once for reuse across multiple document types. By unifying inbound and outbound communications with processes linked to enterprise systems, ISIS Papyrus enables organizations to interact with customers as one company with one voice.